The Importance of Diversity and Inclusion in Healthcare Settings: Benefits for Healthcare Workers and Patients

Abstract

The increasing cultural diversity in the world has led to concerns among many people, including those in healthcare settings. The discussion around diversity and inclusion is just starting to emerge in the health workforce research area. Benefits of diversity and inclusion in the business sector are well documented and include increased financial performance as well as improved problem solving, creativity, and innovation. Improved access to care and reduced health disparities are also benefits of diversity and inclusion in healthcare settings. A more diverse health workforce shows an increased ability of healthcare workers to offer culturally competent care, which is necessary for working in a multicultural society. This paper attempts to summarize information on the importance of diversity and inclusion in healthcare settings, benefits for healthcare workers and patients, and actions healthcare organizations can take to address diversity and inclusion. (Patel et al.2020)