Integrating Systems Engineering Approaches to Enhance Quality, Safety, And Efficiency in Healthcare Delivery

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Hussam Saleh Alzunaydi, Faisal Baddaa Al Harbi, Solaiman Saad Alkatheri, Abdulmgeed Mohammed Ali Algadaan, Majed Ayed Menwer Aljohani, Abdulaziz Jaza Masuod Aldubiani, Khalid Omar Saeed Bawazeer, Yasser Mohammed Salman Al-Ahmadi, Khaled Hussain Abdullah Al Mudahi

Abstract

Many healthcare organisations are under growing pressure to enhance quality, safety and effectiveness of care alongside operational challenges. This present work seeks to examine how system engineering concepts that have been used mostly in manufacturing processes can be applied in the delivery of health care. Some micro system tools and methodologies are; PDSA-improvement cycle, FMEA- risk management, and SPC charts for measurement. Concepts like Lean Six Sigma and digital twin modeling provide an integration of elegant solutions based on the reuse of resources and the improvement of patients’ result. Two approaches to include the House of Quality (HoQ) and human-centered design focus on the flexibility and concern for the patient. Tools and training plus interdisciplinary staff enablement add to practice change effectiveness even more. These methods greatly decreases factors such as hospital acquired pressure ulcers (HAPUs) due to the promotion of preventive measures as well as an effective management of time. The study highlights that system engineering curriculum should be integrated into healthcare education, and leadership encouragement to counteract cultural enforcement. Possible future developments are shown as using predictive technologies, artificial intelligence, and advanced modeling to identify and manage variability in healthcare contexts. When system engineering is applied effectively, healthcare organizations can improve all aspects of the care delivery model, decrease non-patient care demands on employees, and drive lasting changes. Describing the findings of the research, the conclusion outlines that leadership, interdisciplinary integration, and affords to training are imperative to achieve the benefits achieved for health care by systems engineering.

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