Review In Improving Quality in Healthcare: to Makes a Satisfied Patient

Abstract

Choosing the right health service is an important part of minimizing health problems. As educators, we can now provide a solution by counseling, promoting, and establishing a health education service in various ways, ensuring good health and promoting self-sufficient resources. By establishing a health education service, individuals become entrepreneurs and play an important role in helping to improve the well-being of the community, contributing to reducing the level of disease and raising public health standards. We choose this topic because in health care services there are many standards, guidelines, and regulations that have been established over time, which can lead to high-quality service. However, the establishment of these standards does not guarantee that the services provided will ensure customer satisfaction. Discussions should be based on concepts rather than breaking down what has occurred. The three most important factors must be present to ensure customer satisfaction, and all programs should aim for great success. This is the focus of our discussion.