From Connectivity to Productivity: Examining the Influence of ICT based E-Learning on Employee Performance: A Study with Reference to Multinational Companies

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Rohan Shivendra, Tanushri Mukherjee, Archek Praveen Kumar, Pallavi Mishra

Abstract

Technology is indispensable across all sectors, with organizations of all sizes—small, medium, and large-scale—integrating it into their operations. Many enterprises leverage advanced Information and Communication Technology (ICT) to foster growth and bolster revenue streams. Looking forward, ICT is expected to play a crucial role in augmenting employee performance significantly. This study focuses on examining how information and communication technologies-based e-learning affect employee productivity. The research methodology involves administering questionnaires to gather data. Through these surveys and relevant inquiries, the study assesses the impact of ICT on organizational efficiency. The findings underscore a substantial increase in employee effectiveness within multinational corporations that implement ICT solutions. This highlights ICT's potential in optimizing workforce productivity and operational outcomes on a global scale. As businesses continue to innovate and integrate technological advancements, the role of ICT in shaping organizational success and employee performance will likely continue to expand.

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