Bridging Administrative Workflows and Clinical Data Systems

Abstract

Administrative workflows denote the established procedures through which tasks are accomplished during an episode of care. Such workflows are prevalent in various sectors including finance and healthcare, involving multiple responsibilities and actors. Multiple administrative workflows can be active concurrently and in sequence. When documentation or data capture is embedded within these workflows, systems and professionals must account for clinical care priorities. Currently, a gap exists between these workflows and clinical data systems, hindering effective data capture and transfer, which ultimately jeopardizes patient safety and timely care delivery (Cofiel et al., 2013).