Comprehensive Eye Care Management: The Collaboration Between Ophthalmologist, Medical Administration, Social Worker, and Medical Security

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Abdalrhim Jamal Amer Matiori, Ahmed Dweili Dalil Al-Rashidi, Amal Saud Alhaydhal, Rana Fahad Almutairi, Afaf Mohammed Alzahrani, Rowaidah Ghazi Aladani, Dafllh Hmadin Mhmd Aljabri, Adel Mutairan Saud Aljohani, Saleh Abdullah Saleh Al-Zahrani, Firas Ahmed Ali Wasfi, Bandar Mohammad Asiri, Ali Abdulrahim D Alharbi, Awad Mohammed Abdullah Alzubide, Yousef Awdah Lafi Albuthayli, Sami Bin Ghaeb Bin Ibrahim Alzahrani

Abstract

Comprehensive eye care extends beyond medical diagnosis and surgical intervention — it requires an integrated approach that unites Ophthalmologists, Medical Administration personnel, Social Workers, and Medical Security staff. This collaborative framework ensures that patients receive care that is not only clinically effective but also accessible, coordinated, and safe. The ophthalmologist provides clinical expertise in diagnosis and treatment; the medical administration ensures resource management and operational efficiency; the social worker addresses the psychosocial and socioeconomic needs of patients; and the medical security team guarantees a safe and orderly healthcare environment. Together, they form a cohesive care model that supports patients through every stage of their eye health journey — from consultation to recovery and rehabilitation. This paper explores the roles, interactions, and mutual dependencies of these four professions, emphasizing the importance of interdepartmental collaboration in improving patient outcomes, service efficiency, and institutional integrity within eye care management.

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