Evaluating the Efficiency of the Performance of Health Institutions from the Perspective of Health Personnel in the Saudi Health Sector

Abstract

Introduction: The health sector in Saudi Arabia is considered to be one of the largest sectors in the Arabian Gulf and the Middle East regions. The Ministry of Health in the Kingdom of Saudi Arabia employs a large number of physicians, nurses, and technicians in its institutions to perform public service. Hospitals in the Saudi Kingdom are busy institutions and provide health services for all who are in need without any discrimination, most of which are non-profit institutions. The personnel employed in the Ministry of Health are considered the backbone and a very important element for these hospitals, and their job is of utmost importance to fulfill the objectives of such institutions. Definitely, the performance of these hospitals is influenced by the services provided by these health personnel, and as such, hospital performance is often judged by patients and diverse direct customer categories, including regulatory agencies.