Workplace Violence and Its Impact on Healthcare Workers in Hospital Settings

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Thaiban Dhafer Thaiban Al-Khadhra, Khaled Ahmed Alshareef, Ashraf Marzooq Alsulami, Khaled Hussain Alahmadi, Ibrahim Ali Mohammed Shaya, Awad Shehabb Alanzi, Almatrafi Jaber Sadi, Fatmah Malfi Altalouhi, Eman Smair Alenizi, Ibrahim Abdu Aljabri, Majed Mohammed bejad almutiry, Sulaiman mohammed almayouf

Abstract

Workplace violence in hospital environments has emerged as a critical occupational health and patient safety issue worldwide. Healthcare workers are at heightened risk of exposure to physical assault, verbal abuse, threats, and psychological harassment due to the nature of clinical care, high emotional stress among patients and families, and systemic pressures within health systems. This paper examines the prevalence, forms, and determinants of workplace violence in hospital settings and analyzes its multifaceted impact on healthcare workers, organizations, and quality of care. Drawing on international literature and policy guidance, the paper explores consequences such as physical injury, psychological distress, burnout, reduced job satisfaction, absenteeism, turnover, and compromised patient safety. It further discusses prevention and mitigation strategies, including organizational policies, environmental design, staff training, reporting systems, leadership commitment, and legal frameworks. Addressing workplace violence is essential to protect healthcare workers, sustain workforce capacity, and ensure safe and effective hospital care.

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